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Ordering Durable Medical Equipment: Misconceptions

Updated: Nov 4

A lot of our older loved ones need durable medical equipment such as bedside commodes, oxygen, wheelchairs, shower chairs, and most families just purchase online. But, what if I told you that your insurance can cover these supplies.


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What is Durable Medical Equipment


Durable Medical equipment is typically medical equipment that hospitals easily have access to that some patients may need upon returning home or during transition of care. Some Durable Medical Equipment devices include:


  • oxygen machines

  • oxygen tanks

  • CPAP machine

  • bedside commodes

  • shower chairs

  • wheelchairs

  • hospital beds

  • hospital chairs

  • trapeze

  • walkers

  • rollators


No matter the topic, we aim to keep things clear, thoughtful, and relevant.


Common Mistakes with Purchasing DME


Now that technology is very accessible to most people, people may visit major online retail stores like Amazon or simply Google search durable medical equipment like potty chairs, wheelchairs, walkers, rollators, and more. But, we want to ensure you that you can get these aids through your insurance with simple steps.


Next Steps:

  1. Contact your primary care provider or Gerontologist


Scheduling an appointment with your primary care physician or gerontologist will be your first steps to getting your equipment. Most insurances require face to face encounters in order to place this referral. Face-to-face encounters allows insurance to gain and verify what is needed. This is needed to order durable medical equipment because your insurance requires diagnosis code and a office note showing that your loved one has been evaluated by the provider.


  1. Order needs to be Faxed to local Durable Medical Equipment Store


Your primary care physician or gerontologist office should fax the order to your local durable medical equipment store of your choice or they may have recommendations.


Some DME stores in Cincinnati, OH:


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